Privacy Policy
Your privacy matters to us. Here's how we protect and handle your personal information at cynorivalanth.
Who We Are
cynorivalanth operates as a financial education platform based in Australia, specializing in valuation techniques for financial analysts. We're located at The Paramount Retail Centre, 3A/108 Bourke St, Melbourne VIC 3000, Australia. When you interact with our platform at cynorivalanth.com, you're trusting us with your personal information.
This privacy policy explains how we collect, use, store, and protect your data in accordance with Australian privacy laws, including the Privacy Act 1988 and the Australian Privacy Principles (APPs). We take our responsibilities seriously and want you to understand exactly what happens with your information.
Information We Collect
We collect different types of information depending on how you use our platform. This includes information you provide directly and information we gather automatically through your interactions with our site.
- Personal details you provide when registering or contacting us (name, email, phone number)
- Professional information related to your financial analyst background or interests
- Course progress and learning preferences within our educational programs
- Technical information like IP address, browser type, and device characteristics
- Usage patterns including pages visited, time spent, and interaction with course materials
- Communication records when you email us or use our contact forms
We never collect sensitive information like credit card details, government identifiers, or health records unless specifically required for educational verification purposes.
How We Use Your Information
Your information helps us provide better educational services and maintain our platform effectively. We're transparent about our purposes and don't use your data for anything beyond what we've outlined here.
Primary Uses
- Delivering course content and tracking your learning progress
- Sending important updates about your enrolled programs
- Providing technical support and responding to your inquiries
- Improving our educational content based on usage patterns
- Ensuring platform security and preventing unauthorized access
Communications
We'll email you about course updates, new learning materials, and important platform changes. You can unsubscribe from promotional emails anytime, though we'll still need to send essential service-related messages about your account.
Your Rights Under Australian Law
The Australian Privacy Principles give you specific rights regarding your personal information. We've made it straightforward to exercise these rights through clear processes.
Access Your Data
Request a copy of all personal information we hold about you. We'll provide this within 30 days, usually in a readable digital format.
Correct Information
Ask us to fix any incorrect or outdated information in your profile or learning records. Most corrections can be made immediately.
Delete Your Data
Request deletion of your personal information, subject to certain legal and educational record-keeping requirements.
Restrict Processing
Limit how we use your information while maintaining essential platform functionality and course access.
To exercise any of these rights, contact our privacy team at info@cynorivalanth.com. We'll verify your identity and respond within the timeframes required by Australian law. There's no charge for most requests, though we may apply reasonable fees for extensive or repetitive requests.
Data Storage and Security
We store your information on secure servers located in Australia, with backup systems that meet local data protection standards. Our security measures include encryption, regular security audits, and restricted staff access to personal information.
Retention Periods
We keep your personal information only as long as necessary for educational purposes and legal compliance. Course records are typically retained for seven years after completion, while marketing preferences are removed within two years of account closure.
Security Measures
- SSL encryption for all data transmission
- Regular security monitoring and threat assessment
- Staff training on privacy and data protection requirements
- Secure backup procedures with encrypted storage
- Limited access controls based on job requirements
Sharing and Disclosure
We don't sell your personal information to third parties. Any sharing is limited to essential service providers who help us operate our platform, and only when necessary for legitimate educational purposes.
Service Providers
We work with email service providers, cloud hosting companies, and educational technology partners. These providers are contractually required to protect your information and use it only for their specific services to us.
Legal Requirements
We may disclose information when required by Australian law, court orders, or to protect our rights and the safety of our users. This happens rarely and only when legally necessary.
Cookies and Tracking
Our website uses cookies to remember your preferences and improve your learning experience. Most cookies are essential for platform functionality, while others help us understand how to make our courses more effective.
You can control cookie settings through your browser, though disabling essential cookies may affect some platform features like staying logged in or remembering your course progress.
Changes to This Policy
We review this privacy policy annually and update it when our practices change or new regulations come into effect. Significant changes will be communicated via email to active users, with at least 30 days notice before implementation.
Minor updates, like clarifying existing practices or updating contact information, take effect immediately upon posting. The last updated date at the top of this policy shows when changes were made.
Privacy Questions?
For privacy-related inquiries, data requests, or concerns about how we handle your information, contact our privacy team:
Email:
info@cynorivalanth.com
Phone:
+61740555212
Mail:
Privacy Officer, cynorivalanth
The Paramount Retail Centre, 3A/108 Bourke St
Melbourne VIC 3000, Australia
We aim to respond to all privacy inquiries within 5 business days and resolve most requests within 30 days as required under Australian privacy law.